Privacy Policy
Last updated: January 2026
1. Introduction
Cassio Dry Cleaners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and delivery address
- Payment information (processed securely through third-party providers)
- Service preferences and special instructions
- Communication history with our customer service team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dry cleaning services
- Process your orders and arrange pickup and delivery
- Send you service updates, confirmations, and customer support messages
- Respond to your comments, questions, and requests
- Send you marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, delivery partners)
- Professional advisors such as lawyers and accountants
- Law enforcement or regulatory authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@cassiodrycleaners.co.uk
- Phone: +44 20 1234 5678
- Address: 166 Cassiobury Dr, Watford WD17 3AJ, United Kingdom